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WatchGuard WG40500 Firebox X500

WatchGuard WG40500 Firebox X500 Reviews

WG40500
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$1400 (2 stores)
N/A out of 5.0   
         
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Hidden Costs, Bugs, and Frustration is the Norm
 
Initially, I thought this box would be a decent and adequate as a firewall product, but then between many little bugs and frequent stress from network outages, my opinion gradually changed. Their were many small problematic bugs with their proxy filters for web and mail. There web filter bugs hampered the newer Windows XP system update process, and with mail filter bugs, users were not receiving important e-mail from clients. Specifically, one mail problem was with the **standard** ESMTP BDAT st...

WatchGuard WG40500 Firebox X500 review by Joaquin Menchaca can be read at Amazon.Com
 
Joaquin Menchaca
 Rated It 
1.0 out of 5.0   
         
 
Review Date: 12/16/2004
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Review From: User Review
 
75% (6 of 8) Users Found This Review Helpful
 
Tech support is not very good.
 
Level 1 tech support is in India, when we needed support they told us to open three IP blocks (one in India) for remote management, and to email them the read only password. I thought they should call me back, and tell me what their IP address is (just one should do) and then I'll give them a temporary read only password. I quickly realized tech support lacks responsivness and quality when they told me over the phone, someone would call me back after lunch. It was 5:45pm Central Standard Time...

WatchGuard WG40500 Firebox X500 review by Bee Zee can be read at Amazon.Com
 
Bee Zee
 Rated It 
1.0 out of 5.0   
         
 
Review Date: 04/04/2006
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Review From: User Review
 
50% (1 of 2) Users Found This Review Helpful
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