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Sonicwall 01-SSC-5700 PRO 2040 - Firewall - EN, Fast EN - 1 U - rack-mountable

Sonicwall 01-SSC-5700 PRO 2040 - Firewall - EN, Fast EN - 1 U - rack-mountable Reviews

01-SSC-5700
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$461 - $1295 (3 stores)
N/A out of 5.0   
         
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Excellent device, poor customer service
 
I've been very pleased with this device. I have mine setup in a site-to-site VPN configuration between a remote office and a primary local site. Instructions are simple. Configuration is amazingly easy.Mine came directly from Sonicwall with a screw loose inside the case. Should be a simple fix. They send me a replacement overnight to replace their damaged product. It wasn't simple. I went round and round with them just to send me the product I paid for. It was like pulling teeth. Eve...

Sonicwall 01-SSC-5700 PRO 2040 - Firewall - EN, Fast EN - 1 U - rack-mountable review by Computerflake can be read at Amazon.Com
 
Computerflake
 Rated It 
3.0 out of 5.0   
         
 
Review Date: 05/09/2006
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Review From: User Review
 
Support leaves a lot to be desired.
 
It does what it is supposed to do but you better hope there are no issues because support is the WORST. Their phone system constantly hangs up on you as soon as you make your selection. Then after spending 30 minutes trying to get a human being through their other options, the person you finally get tells you to hold while they transfer you and then you get a dial tone. By the time I got through to support, the person couldn't help me and I got transferred around. It was a very simple issue ...

Sonicwall 01-SSC-5700 PRO 2040 - Firewall - EN, Fast EN - 1 U - rack-mountable review by William F. can be read at Amazon.Com
 
William F.
 Rated It 
1.0 out of 5.0   
         
 
Review Date: 03/27/2015
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Review From: User Review
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