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Dell XPS 13 9360, Silver, 128GB, i5

Dell XPS 13 9360, Silver, 128GB, i5 Reviews

XPS13-1  |  XPS 13
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$975 - $1000 (2 stores)
N/A out of 5.0   
         
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Dell Warranty and CS less than bad
 
To be clear, No issues with Best Buy. I used to consider Dell as a top name brand for any laptop or PC. No longer. Purchased an XPS 13 and the keyboard and mouse pad quit working less than a year after purchase and still under warranty. Spent endless hours on the phone with DELL CS before their remote access troubleshooting resulted in completely disabling my access. Shipped the laptop to the DELL repair facility only to have the technician determine the motherboard was bad and not in stock. Rea...

Dell XPS 13 9360, Silver, 128GB, i5 review by NotaDELLfan can be read at Best Buy
 
NotaDELLfan
 Rated It 
1.0 out of 5.0   
         
 
Review Date: 08/03/2016
User Location:
Review From: User Review
 
86% (58 of 67) Users Found This Review Helpful
 
simply and slim
 
I like it really because it so smooth and smarth other laptop

Dell XPS 13 9360, Silver, 128GB, i5 review by naypaing can be read at Microsoft.com
 
naypaing
 Rated It 
4.0 out of 5.0   
         
 
Review Date: 06/27/2017
User Location: N/A
Review From: User Review
 
58% (7 of 12) Users Found This Review Helpful
 
Great product.
 
Very fast laptop. Easy to use and has excellent graphics. Pair this with the Star Wars mouse and you have a home run!

Dell XPS 13 9360, Silver, 128GB, i5 review by Jendell2566 can be read at Best Buy
 
Jendell2566
 Rated It 
5.0 out of 5.0   
         
 
Review Date: 08/19/2016
User Location:
Review From: User Review
 
40% (4 of 10) Users Found This Review Helpful
 
piece of junk!!
 
This laptop is just a piece of junk, dont buy this laptop unless you want to lose your money, time, more importantly your valuable data.. this laptop had crashed on me twice.. today I have just decided to put this laptop in trash.

Dell XPS 13 9360, Silver, 128GB, i5 review by Kumar can be read at Walmart
 
Kumar
 Rated It 
1.0 out of 5.0   
         
 
Review Date: 11/09/2018
User Location:
Review From: User Review
 
40% (4 of 10) Users Found This Review Helpful
 
Great Screen and Value for money but......
 
I read many reviews before I buy this product and most of them are rather accurate except for the small little things such as the touch mouse and the software. The mouse is not as premium as I anticipated. sometimes freeze even after I upgrade the driver. But I am not sure if this is hardware or software issue. Window 10 still has plenty of bugs as well. some is not working such as outlook integration with gmail, notification does not disappear, etc. overall, it is one of the best window machine...

Dell XPS 13 9360, Silver, 128GB, i5 review by rsetiawan can be read at Best Buy
 
rsetiawan
 Rated It 
3.0 out of 5.0   
         
 
Review Date: 07/01/2016
User Location:
Review From: User Review
 
17% (11 of 63) Users Found This Review Helpful
 
Tom Cosgrove's Experience
 
Dell sent me a laptop that had broken software. I spent 13 hours with Dell Staff trying to correct it. No luck ; they agree to send new one. They did. Second computer never worked...4 hours deciding hardware problem. Because it now was out of WARANTEE...Dell refused to return 1200 dollars US or send new computer. After 4 hours of debate...law dept refused to send new computer. Sent computer labelled REFURBISHED. spent 1200 for a $300 refurbished computer and lost my data twice. Spent over 20 ho...

Dell XPS 13 9360, Silver, 128GB, i5 review by Unknown can be read at Microsoft.com
 
Unknown
 Rated It 
1.0 out of 5.0   
         
 
Review Date: 10/01/2017
User Location: N/A
Review From: User Review
 
100% (7 of 7) Users Found This Review Helpful
 
Buyer Beware
 
I purchased this Dell laptop for my son for college, thinking Dell would be a quality product and that the company would stand behind it. Sadly, I was wrong. A month after purchase, it stopped working. It has been over a week now trying to get this problem resolved. In the meantime, my son is without a computer for school. I am so disappointed that what I thought was a quality computer ended up being a piece of junk. I will never buy a Dell product again.

Dell XPS 13 9360, Silver, 128GB, i5 review by DT68 can be read at Walmart
 
DT68
 Rated It 
1.0 out of 5.0   
         
 
Review Date: 09/24/2018
User Location:
Review From: User Review
 
87% (7 of 8) Users Found This Review Helpful
 
The negative experience due to the lack of longevity overshadows all the good features
 
I bought this laptop in May 2017 as I began my B-school journey. This product has constantly failed to live up to expectations.\r\n\r\na. The charger has already been replaced twice, within 16 months of purchase of the product. Thankfully, this was covered under the extended warranty I purchased.\r\nb. The battery life, that started with 12 hours in the initial days, has now dropped to 4 hours. It isn't even possible to get this replaced since the battery life conveniently dropped after 12 month...

Dell XPS 13 9360, Silver, 128GB, i5 review by Garvit can be read at Walmart
 
Garvit
 Rated It 
1.0 out of 5.0   
         
 
Review Date: 10/16/2018
User Location:
Review From: User Review
 
100% (7 of 7) Users Found This Review Helpful
 
Superb laptop with one caveat...
 
I really love the XPS 13 but was not happy with the pre-installed McAfee Anti-Virus software and the other pre-installed software. When I buy a system I expect to get the computer plus the OS alone and to not have to spend time getting bloatware off the system.

Dell XPS 13 9360, Silver, 128GB, i5 review by Jon can be read at Walmart
 
Jon
 Rated It 
4.0 out of 5.0   
         
 
Review Date: 10/21/2018
User Location: N/A
Review From: User Review
 
100% (5 of 5) Users Found This Review Helpful
 
Worth the money.
 
The battery life is amazingly long! When I set the brightness to around 20 to 30% with only Google chrome and Microsoft word open, i can get at least 9 hours of battery. Which is perfect for students like myself. So i don't have to carry a charger around and go crazy on looking for an outlet. I can get though a whole day of light usage without charging and only charge when i go to sleep. Yes, the web-camera is at a weird place, which located at the lower left edge of the screen. It is best not t...

Dell XPS 13 9360, Silver, 128GB, i5 review by Kevin can be read at Best Buy
 
Kevin
 Rated It 
5.0 out of 5.0   
         
 
Review Date: 09/08/2016
User Location:
Review From: User Review
 
100% (4 of 4) Users Found This Review Helpful
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